Customer Success Manager (m/f/x)
GLS/NXT · Berlin · Full-time
Description
About the Role We are looking for a Customer Success Manager to own the relationship with the customers connected to our out‑of‑home (OOH) delivery platform. You will be the first contact for our customers. You know their numbers, and when a customer is stuck, you are the one who gets things moving inside GLS/NXT. You work at the intersection of product, engineering, data and commercial, and you are measured on customer outcomes rather than on activity. This role is perfect for someone who likes owning results across organisational boundaries, is comfortable with data, and can hold their own with a customer's operations director in the morning and our engineering leads in the afternoon. What you will do Own customer relationships: Act as the main contact for connected customers across markets, from onboarding through to steady‑state growth Drive customer performance: Own adoption and performance KPIs per customer, such as platform utilisation and integration health, and deliver measurable improvement Resolve blockers: Spot what is holding customers back and bring in the right GLS/NXT teams to solve it Shape the roadmap: Turn customer requirements into prioritised roadmap i…
View full original posting → Source: Arbeitnow
How to apply
- Read the description and requirements and check the location and pay.
- Click “Apply now” on this page. If you do not have a free account yet, create one — it takes about a minute.
- Keep your phone on and your CV or details ready, so the employer can reach you.
- You can also open the original posting (link above) to see how the employer prefers applications.
- Never pay money to get a job. Report any listing that asks you to.
Questions about this job
Where is this Customer Success Manager (m/f/x) job located?
The listing places this job in Berlin.
Who is hiring?
The employer shown on the listing is GLS/NXT.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 26 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
More jobs in Berlin
(Senior) SEO & GEO Manager // AI Music Video Platform
neural frames
Senior Recruitment Consultant IT (m/w/d)
Formation Search GmbH
Customer Support (w/m/d) - Teilzeit 20h
Flybaby GmbH
Growth Marketing Manager (f/m/d)
Voize
Sales Development Representative (m/f/d) - SaaS
Voize
Kundenberater / Kundenbetreuer für internationale Internatsaufenthalte
Akademis Internatsberatung GmbH
Similar Customer Support jobs
Customer Care Associate – (Multilingual)
Choco
Kundenberater (m/w/d) – Fenster & Haustüren
ecowindow Gruppe
Customer Success Manager (m/w/d)
autofox GmbH
Customer Service Consultant
Skipton Building Society
(Senior) Customer Success Manager:in SaaS Energiewirtschaft (w/m/d) - Remote
node.energy
Senior Technical Customer Success Manager (all genders)
GeneralMind
Browse more: Jobs in Berlin · Customer Support jobs · All jobs in Pakistan
