Network Customer Support Engineer
Point One Navigation · Zurich · Full-time
Description
Location: Zurich, Paris or Munich Language: Fluency in a two European languages in addition to English. About Us Point One Navigation is building the future of precise location. Our mission is to deliver a unified location platform that enables autonomy, safety, and efficiency across industries from robotics to transportation. We are a high-performance, high-collaboration team that thrives on solving complex problems, moving fast, and delivering impact. Role Outcome The Network Customer Support Engineer owns the customer support experience tied to the reliability, visibility, and operational health of Point One’s correction network. This is a player-coach role. You will personally handle complex technical support cases while also leading the operational systems, monitoring, and processes that ensure the network performs reliably at scale. Success in this role means: Potential customer facing issues are identified and addressed before they impact customers. When incidents do occur, they are resolved quickly with clear communication and strong root-cause analysis. The organization has clear visibility into network health, operational trends, and customer friction. A scalable net…
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Questions about this job
Where is this Network Customer Support Engineer job located?
The listing places this job in Zurich.
Who is hiring?
The employer shown on the listing is Point One Navigation.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 20 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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