Director, Customer Success

Creatoriq Is this your company? Claim it · London · Full-time

Description

Director, Customer Success (EMEA) As our EMEA Customer Success organization continues to evolve, we're looking for a strategic and commercially minded Customer Success leader to help shape the next phase of growth for our customers, team, and business. As Director, Customer Success, you'll lead a team of Customer Success Professionals while helping some of the world's leading brands maximize the value of CreatorIQ. You'll bring a combination of Customer Success leadership, enterprise commercial expertise, and creator marketing knowledge to drive retention, growth, and long-term partnership success across EMEA. As a member of the EMEA Customer Success leadership team, you'll own portfolio performance, forecasting, strategic customer engagement, team development, and operational excellence while helping shape the future of Customer Success at CreatorIQ. Location: London, UK (Hybrid, 3 days per week in office) Travel: Approximately 20% travel across EMEA customer locations. In this role, you’ll get to: Lead, coach, and develop a team of Customer Success Professionals while fostering a culture of accountability, performance, and customer-centricity. Own portfolio performance across E…

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Questions about this job

Where is this Director, Customer Success job located?

The listing places this job in London.

Who is hiring?

The employer shown on the listing is Creatoriq.

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Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 7 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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