Customer Success Lead - French Market 🇫🇷
Qonto Is this your company? Claim it · Paris, France · Full-time
Description
Join us as a Customer Success Lead for the French market and help a team turn strong customer relationships into lasting value. Based in Paris or Barcelona, you’ll coach Customer Success Managers (CSMs), help customers get more from Qonto, and shape how the team grows across both cities. This is a hands-on leadership role: you’ll stay close to customer conversations while helping your team succeed. ➡️ What you’ll do Grow a confident, capable team: Set clear expectations and spend the majority of your time coaching and developing CSMs through onboarding, regular feedback, 1:1s and hands-on support. Join approximately 2–5 customer interactions a week to observe, co-lead or coach, helping team members build their skills and autonomy. Own team performance and customer outcomes: Own the French Customer Success team’s performance across activation, retention and expansion. Translate goals and customer insights into clear priorities and actions that drive product adoption, customer value and sustainable growth. Build a proactive Customer Success practice and a strong operating rhythm: Coach CSMs to understand customers’ business priorities and financial workflows, anticipate needs and…
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Questions about this job
Where is this Customer Success Lead - French Market 🇫🇷 job located?
The listing places this job in Paris, France.
Who is hiring?
The employer shown on the listing is Qonto.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 7 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
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