Director Customer Care (m/f/d)
Trusted Shops SE (DE) Is this your company? Claim it · Cologne, Nordrhein-Westfalen, Germany · Full-time
Description
About Trusted Shops Trusted Shops creates digital trust between people, businesses, and AI Agents. Every day, millions of consumers rely on our solutions to make confident online decisions, while businesses use our products to build trust, strengthen customer relationships, and grow sustainably. With around 700 colleagues across Europe, more than 25,000 online shops, and over 40 million consumers in our Community of Trust, we are helping shape a safer and more transparent digital world. But trust is not only at the heart of our products, it also shapes how we work together. We believe in collaboration, ownership, and the freedom to do your best work through a flexible hybrid work culture. Join us and help create a digital world where trust, transparency, and meaningful connections drive every interaction. To strengthen our Customer Care team, we are looking for a Director Customer Care (m/f/d) (Hybrid in Cologne, 8 days/month on site / Full-time / Permanent) As we continue to scale our service excellence, we are looking for an experienced and hands-on leader to shape the future of Customer Care at Trusted Shops. In this role, you will drive operational performance, customer sat…
View full original posting → Source: Arbeitnow
How to apply
- Read the description and requirements and check the location and pay.
- Click “Apply now” on this page. If you do not have a free account yet, create one — it takes about a minute.
- Keep your phone on and your CV or details ready, so the employer can reach you.
- You can also open the original posting (link above) to see how the employer prefers applications.
- Never pay money to get a job. Report any listing that asks you to.
Questions about this job
Where is this Director Customer Care (m/f/d) job located?
The listing places this job in Cologne, Nordrhein-Westfalen, Germany.
Who is hiring?
The employer shown on the listing is Trusted Shops SE (DE).
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 6 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
More jobs in Cologne
Marketing Lead Online & Guerilla (m/w/d), Teilzeit
MOUTH Propaganda GmbH
Digital Marketing Mitarbeiter (m/w/d)
360 Consulting GmbH
Online Marketing – Praktikum (m/w/d)
STARTPLATZ AI Academy
Projektassistenz / Projektkoordination im Medizincontrolling (m/w/d)
Privatinstitut für Klinikmanagement GmbH
Gap-Year-Student (m/w/d) im Office der Geschäftsführung
CERTA
Senior DevOps Engineer
Catapultsports
Similar Customer Support jobs
Browse more: Jobs in Cologne · Customer Support jobs · All jobs in Pakistan
