Customer Success Manager, SMB
Hiya · London, UK · Full-time
Description
About Hiya At Hiya, we’re making business calls more trusted, useful, and effective. Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve. Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes. This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed. About the Role Most people don’t answer calls from numbers they don’t recognise, and that costs legitimate businesses customers. Hiya Connect Branded Call fixes this by showing a verified brand name, logo and call reason on outbound calls, so the right calls get answered. As our Account Ma…
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Questions about this job
Where is this Customer Success Manager, SMB job located?
The listing places this job in London, UK.
Who is hiring?
The employer shown on the listing is Hiya.
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The listing type is Full-time.
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It was posted on 5 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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