Senior Customer Success Manager (m/f/d)
Boardwise GmbH · Berlin (Remote) · Full-time
Description
Your mission As a Senior Customer Success Manager at Boardwise, you will help our enterprise customers successfully implement, adopt, and scale Boardwise across their organisation. You act as a trusted advisor for board offices, executive assistants, governance teams, and senior stakeholders - combining customer success with consulting and change management. Your focus is to guide customers through onboarding and adoption, identify organisational challenges, and ensure that Boardwise creates long-term value in their daily work. Your responsibilities: Manage strategic enterprise customers across onboarding, adoption, retention, renewals, and expansion Lead implementation and change projects with multiple stakeholders Consult customers on governance, meeting preparation, collaboration, and decision-making processes Facilitate onboarding sessions, workshops, trainings, and enablement formats Identifyadoption risks and develop clear actions to increase usage and customer value Build strong relationships with board offices, executive assistants, legal, governance, IT, and senior stakeholders Share customer feedback and insights with Product, Tech, Sales, and Leadership Impro…
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Questions about this job
Where is this Senior Customer Success Manager (m/f/d) job located?
The listing places this job in Berlin (Remote).
Who is hiring?
The employer shown on the listing is Boardwise GmbH.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 2 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
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