Customer Support (part-time)
Axle Careers · London · Full-time
Description
About us At Axle Energy, we’re building the infrastructure that will underpin the decarbonised energy system. Our software moves energy usage to times when electricity is cheap and green, by controlling vehicle charging, heating systems, and home batteries. We control hundreds of thousands of energy assets. We’re building in a legacy industry and moving gigawatt-hours of electrons in the real world, but we operate at lightning speed, and we’re growing the team to meet customer demand. We’re proud to be supported by world-leading investors, including Accel and Energize Capital. Read more about what we’re building here. About the role We’re looking for a personable and proactive customer support champion to help our users get the most out of Axle Energy’s products. *This is a 6 month part-time contract role - perfect for someone that is ready to jump in and make an immediate impact. What you will be doing Act as the owner for complex or high-priority customer cases. Collaborate closely with tech team to analyse and solve painpoints Maintain and expand internal technical playbooks and knowledge resources. Identify recurring customer issues bring insights to improve the product Y…
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Questions about this job
Where is this Customer Support (part-time) job located?
The listing places this job in London.
Who is hiring?
The employer shown on the listing is Axle Careers.
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The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 31 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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