Senior Customer Success Engineer

Mitti · London · Full-time

Description

Why join us? Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership. Big tech impact, without the big tech ick. Role Purpose This role exists to unlock technical value for Mitti’s customers, designing and implementing solutions that ensure customers integrate deeply with the platform and realise measurable operational outcomes, while bridging the gap between Go-to-Market (GTM) teams and Product, Design & Engineering (PDE). They own end-to-end delivery of integration offerings within defined scope, timeline, and budget, escalating only where customer requirements exceed standard package boundaries. Key Responsibilities Drive customer success and stickiness Own technical solution design for select customers: from scoping integrations and data workflows through to working implementations that enable full platform value. Deliver the standard Integration/Automat…

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Where is this Senior Customer Success Engineer job located?

The listing places this job in London.

Who is hiring?

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It was posted on 31 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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