Senior Customer Support Engineer
NetBox Labs · Remote (Australia) · Full-time
Salary: AUD 115,000 – 130,000 / year
Description
About the Role As a Customer Support Engineer (CSE) at NetBox Labs, you are the technical partner your customers rely on. You immerse yourself in their world, learn how they run their networks, and help them get real value from NetBox and our broader product suite. When something breaks, you own it. When customers are planning something complex, you are in the room. When they are not sure what is possible, you show them. This is a relationship role with deep technical requirements. You will work with network engineers on their hardest problems and on their business's strategic priorities. The best people in this role are trusted by their customers the way you trust a colleague who always knows what to do. You will report to the CSE Manager and work closely with Customer Success Managers, TechOps, Product, and Engineering. What you will do Be the technical anchor for your customers Build deep familiarity with each customer's environment, goals, and constraints Participate in architecture reviews, planning sessions, and Business Reviews alongside Customer Success Managers Help customers translate their network management goals into NetBox workflows and adoption paths Serve a…
View full original posting → Source: Jobicy
How to apply
- Read the description and requirements and check the location and pay.
- Click “Apply now” on this page. If you do not have a free account yet, create one — it takes about a minute.
- Keep your phone on and your CV or details ready, so the employer can reach you.
- You can also open the original posting (link above) to see how the employer prefers applications.
- Never pay money to get a job. Report any listing that asks you to.
Questions about this job
Where is this Senior Customer Support Engineer job located?
It is listed as Remote (Australia), so it can be done from home.
Who is hiring?
The employer shown on the listing is NetBox Labs.
What is the salary?
The listing shows: AUD 115,000 – 130,000 / year. Confirm the exact pay, overtime and payment date with the employer before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 31 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
Similar Customer Support jobs
Browse more: Customer Support jobs · All jobs in Pakistan
