Senior Customer Support Engineer
vercel · Remote - United Kingdom · Full-time
Description
<div class="content-intro"><h2>About Vercel:</h2> <p><span data-sheets-root="1">Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.</span></p> <p><span data-sheets-root="1">Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.</span></p></div><h2><strong>About the Role</strong></h2> <div><br>Reporting to the Manager, Customer Support Engineering, you’ll resolve customer concerns, create and improve internal tooling, and engineer solutions that help Vercel customers get the most out of the platform. We’re seeking a deeply technical engineer with relevant support experience who can specialize in multiple core domains while partnering across teams to drive great outcomes.<br>You’re an excellent communicator who earns customer trust, understands complex systems quickly, and enjoys digging deep to find and resolve root causes. You’re comfortable participating in an occasional weekend o…
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Where is this Senior Customer Support Engineer job located?
It is listed as Remote - United Kingdom, so it can be done from home.
Who is hiring?
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It was posted on 14 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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