Customer Support Coach - NORAM

Cloudbeds · Remote (Canada, USA) · Full-time

Salary: USD 55,000 – 77,000 / year

Description

What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started. How You'll Make an Impact: As a Customer Support Coach, you will be the voice of and advocate for our customers, providing exceptional support. By resolving questions and troubleshooting issues across multiple channels, you’ll ensure a seamless experience for our hotel partners. Your contributions will strengthen client relationships, promote software adoption, and shape the future of our platform by sharing valuable feedback. You'll al…

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Questions about this job

Where is this Customer Support Coach - NORAM job located?

It is listed as Remote (Canada, USA), so it can be done from home.

Who is hiring?

The employer shown on the listing is Cloudbeds.

What is the salary?

The listing shows: USD 55,000 – 77,000 / year. Confirm the exact pay, overtime and payment date with the employer before accepting.

Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 11 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

How do I apply?

Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.

Do I have to pay to apply?

No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.

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