Customer Operations Specialist
Coopers Group AG Is this your company? Claim it · Zürich (Remote) · Full-time
Description
................ For our client in Ticino, we are looking for an experienced and open-minded Customer Operations Specialist. In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. Your Tasks: Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, Trade Compliance Team, Chamber of Commerce, and other internal and/or external teams Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place Keeping the customers proactively informed on the issue status based on the inputs received and clarifying their doubts Preparing and analyzing regular statistics (e.g., Revenue Forecasts, Requested Delivery Dates) using available tools and collecting additional relevant information and tracking regular s…
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Questions about this job
Where is this Customer Operations Specialist job located?
The listing places this job in Zürich (Remote).
Who is hiring?
The employer shown on the listing is Coopers Group AG.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 13 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
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