Customer Support Manager
Peec AI Is this your company? Claim it · Berlin · Full-time
Description
About Peec AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. About the role We’re looking for a Customer Support Manager to help ensure every Peec AI customer has an exceptional experience using our platform. You’ll be the first point of contact for users, answering questions, solving problems, and helping customers get the most value from Peec AI. In this role, you’ll work closely with customers, product, and engineering teams to improve support, shape onboarding, and help scale our customer experie…
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Questions about this job
Where is this Customer Support Manager job located?
The listing places this job in Berlin.
Who is hiring?
The employer shown on the listing is Peec AI.
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It was posted on 11 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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