Junior Customer Success Manager (API)
Vonage · Remote (Japan) · Full-time
Description
Join Vonage and help us innovate cloud communications for businesses worldwide! About Vonage API Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities into their applications. Our mission is to power meaningful conversations and connections through innovative cloud communications solutions. Why this role matters: As a Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering strong customer relationships, and ensuring long-term customer satisfaction and retention. This role requires a proactive, customer-centric approach with a strong understanding of CPaaS solutions and how they deliver value to businesses. Your key responsibilities: Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and strategic partner. Customer Advocacy & Success Planning: Understand customer goals, develop success plans, and align…
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Questions about this job
Where is this Junior Customer Success Manager (API) job located?
It is listed as Remote (Japan), so it can be done from home.
Who is hiring?
The employer shown on the listing is Vonage.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 11 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
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Do I have to pay to apply?
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