IT Helpdesk Specialist

Manychat Is this your company? Claim it · Amsterdam, Netherlands · Full-time

Description

WHO WE ARE 🌍 Creating content that resonates is great — turning that attention into growth is even better. That's what Manychat does. Our AI-powered automations help creators and brands engage with audiences across Instagram, Messenger, WhatsApp, and TikTok — at the right moment, with the right message, minus the manual work. We're 400+ people across three continents behind the leading platform for conversational growth, with AI skills shaping how we build, how we work, and how we grow. WHO WE'RE LOOKING FOR 🌟 Are you always one step ahead? The kind of person who has the new hire’s laptop ready before they arrive, notices the meeting-room camera is offline before the call starts, and, after fixing the same problem twice, makes sure nobody has to ask a third time? We’re looking for an IT Helpdesk Specialist for our Amsterdam office. You’ll own on-site IT here and support colleagues in other hubs remotely, as part of a small global IT team across Amsterdam, Barcelona, São Paulo, Austin, and Yerevan. Our own AI helpdesk agent already answers routine questions in Slack, so your time goes to the work that needs a person: hands-on help, judgment on unclear or risky requests, and care for…

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Questions about this job

Where is this IT Helpdesk Specialist job located?

The listing places this job in Amsterdam, Netherlands.

Who is hiring?

The employer shown on the listing is Manychat.

What is the salary?

The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.

Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 10 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

How do I apply?

Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.

Do I have to pay to apply?

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