Head of Customer Success
Rivia Is this your company? Claim it · Zurich · Full-time
Description
About Rivia Rivia is a data engine for clinical trial intelligence. It provides data infrastructure and AI-driven workflows for clinical trial teams, enabling biotechs to run studies more efficiently and to demonstrate which patients derive the greatest benefit from new therapies. Biopharma companies are the source of most therapeutic innovation, yet clinical development is frequently slowed by fragmented data and outdated tooling. Rivia delivers a real-time, integrated view across clinical trial data, improving both trial execution and the evaluation of new treatments. Our goal is for Rivia to become the new standard infrastructure for modern drug development, bringing new therapies to market more successfully at a fraction of the cost. We seek highly self-motivated, motivated and talented professionals to contribute to our growing startup. About the role We are looking for a hands-on Head of Customer Success to lead and scale how Rivia delivers value to customers. As our first dedicated Customer Success leader, you will oversee the post-sales journey, from onboarding and technical implementation through adoption, retention, and long-term account growth. You will lead Customer…
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Questions about this job
Where is this Head of Customer Success job located?
The listing places this job in Zurich.
Who is hiring?
The employer shown on the listing is Rivia.
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Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 10 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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