Customer Success Manager (m/w/d) gesucht - 100% Remote
ProviPanda GmbH Is this your company? Claim it · Hamburg (Remote) · Full-time
Description
ProviPanda ist die größte Sales-Job-Plattform im DACH-Raum. Wir verbinden über 45.000 geprüfte Vertriebler mit mehr als 1.000+ Unternehmen. Marken wie Deutsche Bank und Engel & Völkers vertrauen bereits auf uns. Als Customer Success Manager bist du die zentrale Anlaufstelle für alles, was unsere über 200+ aktiven Kunden im Tagesgeschäft betrifft abseits von Sales. Du triffst Entscheidungen, wenn unser Support nicht weiterweiß, kümmerst dich um Refundanfragen und Zahlungsthemen. Aufgaben Team Lead & Struktur aufbauen Team-Lead-Funktion für Support & Success - du baust die Struktur, Prozesse und langfristig das Team dahinter auf Aufbau von Onboarding-Strukturen für neue Support- und Success-Mitarbeiter Erste/r Ansprechpartner/in und Hauptverantwortliche/r für alle Kunden-Themen im Unternehmen (außer Sales) Übernahme der Kundenverantwortung in letzter Instanz, wenn Support oder Account Management nicht weiterkommen Customer Experience Ausbau der Customer Experience für unsere Unternehmenskunden Aufbau und Pflege von Intercom-Automatisierungen und der gesamten Onboarding-Experience Weiterentwicklung unseres Help Centers für Support- und Success Themen Verantwortung für New…
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Questions about this job
Where is this Customer Success Manager (m/w/d) gesucht - 100% Remote job located?
The listing places this job in Hamburg (Remote).
Who is hiring?
The employer shown on the listing is ProviPanda GmbH.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 7 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
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