Customer Care Representative (w, m, d)
Pamono GmbH · Berlin · Full-time
Description
About PAMONO PAMONO is one of Europe’s leading online marketplaces for unique antiques, vintage and modern furniture, as well as accessories. Based on the idea that design can be both sustainable and aesthetically appealing, the company offers a carefully curated selection of high-quality design objects and enables direct delivery to customers. In 2021, the company joined Chairish Inc., based in San Francisco, thereby strengthening its international market position. Since August 2025, PAMONO has been part of Auction Technology Group, based in London, a leading provider of online marketplaces and software solutions for the auction industry. The Customer Care Representative will report to the Team Lead of Customer Care. In this role, you will be responsible for customer-related communication via email and phone. You will guide and advise customers on how to use the website and services, and assist with queries about product and shipping services. Tasks Handle inbound customer queries via Email and phone (no acquisition) Focus on DACH and Italian market. Find both practical and appropriate solutions to customer questions Assist customers throughout order process Communicate wi…
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Questions about this job
Where is this Customer Care Representative (w, m, d) job located?
The listing places this job in Berlin.
Who is hiring?
The employer shown on the listing is Pamono GmbH.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 3 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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