Senior Customer Success Manager – Enterprise & Consulting (m/f/d)
Boardwise GmbH · Berlin (Remote) · Full-time
Description
Your mission As a Senior Customer Success Manager at Boardwise, you will act as a trusted advisor to some of our largest enterprise customers, including leading German corporations and DAX-listed companies. Your role goes beyond traditional Customer Success. You combine strategic account ownership with consulting, change management, and executive stakeholder management. You will guide customers through implementation, adoption, and organisational change, while advising Board Offices, Executive Assistants, Governance teams, and C-level stakeholders on how to improve collaboration, meeting processes, and decision-making. You should feel confident leading customer meetings independently, facilitating workshops on-site, and representing Boardwise in highly professional corporate environments. Your responsibilities: Manage strategic enterprise customers across onboarding, adoption, retention, renewals, and expansion Act as a trusted advisor to C-level executives, Board Offices, Executive Assistants, Governance teams, Legal, and IT Lead consulting, implementation, and change projects with complex stakeholder structures Independently conduct on-site customer meetings, workshops, tr…
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Questions about this job
Where is this Senior Customer Success Manager – Enterprise & Consulting (m/f/d) job located?
The listing places this job in Berlin (Remote).
Who is hiring?
The employer shown on the listing is Boardwise GmbH.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 3 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
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