Director, Fan Services
Fanaticscommerce · Manchester · Full-time
Description
<div class="content-intro"><p>Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.</p> <p>At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.</p></div><p><strong>ROLE OVERVIEW</strong></p> <p>The Director, Fan Services leads the Fan Services customer service organization across first and second line teams, owning the departmental budget, headcount planning, and vendor/BPO relationships in partnership with global teams. This role works across internal Fanatics International stakeholders to prioritize activity for the benefit of partners and fans, delivering feedbac…
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Where is this Director, Fan Services job located?
The listing places this job in Manchester.
Who is hiring?
The employer shown on the listing is Fanaticscommerce.
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It was posted on 1 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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