Working Student - Customer Care (f/m/d)

Instagrid · Ludwigsburg · Full-time

Description

At Instagrid, you are part of the clean-tech revolution by bringing pure energy into your region, helping professional workers transitioning away from combustion generators and making it possible for them to experience a safe, efficient, clean and silent energy solution. Your Mission Instagrid builds portable battery power systems for trades and pros. Our Pilot Fleet is how customers try them out before they buy. As a Working Student in Customer Care, you keep that fleet running. You handle demo requests, shipments, returns, check-ups, service and upgrades, and you support the team with everyday tickets and Salesforce-based Order-to-Cash processes. You’ve done a great job when demo units are ready whenever Sales needs them, turnaround times stay short, the pool data in Salesforce and NetSuite is accurate, and our monthly fleet analytics give Customer Care and Sales leads a clear view of utilization and demo-to-order conversion. Your Impact Pilot requests: Receive, review and prioritize incoming demo requests, confirm unit availability and maintain an accurate Pilot Fleet inventory Fulfillment: Prepare, pack and dispatch pilot units with the appropriate accessories, issue shippin…

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Questions about this job

Where is this Working Student - Customer Care (f/m/d) job located?

The listing places this job in Ludwigsburg.

Who is hiring?

The employer shown on the listing is Instagrid.

What is the salary?

The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.

Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 28 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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