Customer Success Manager: German Speaking

RoomRaccoon · Breda · Full-time

Description

Department: Customer Success Location: Remote (DE based) or in one of our office locations (Lisbon, Breda or Cape Town) Contract Type: Full-time (12-month freelance contract, with a view to permanent) Language Requirement: Fluent German (native speaker) About RoomRaccoon RoomRaccoon is an award-winning, all-in-one hotel management system (HMS) on a mission to revolutionize the way independent hotels operate. Since our founding in 2017, we've grown to a global team of 110+ Raccooners, proudly serving over 2,000 hotels across Europe, the US, and Africa. Our culture is bold, innovative, and passionate — just like the hoteliers we support. Tasks The Role: Your North Star as a Customer Success Manager As a Customer Success Manager (CSM), you will be at the heart of RoomRaccoon’s mission — helping our hotel partners achieve maximum value from our solutions while identifying growth opportunities. You will be the trusted advisor and commercial partner to a portfolio of German-speaking hoteliers, supporting them through strategic consultation, product education, and data-driven upsell initiatives. Key Responsibilities 1. Customer Success & Strategic Account Management Serve as the m…

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Where is this Customer Success Manager: German Speaking job located?

The listing places this job in Breda.

Who is hiring?

The employer shown on the listing is RoomRaccoon.

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The listing type is Full-time.

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It was posted on 25 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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