Customer Care & Claims Agent Netherlands (m/f/d)
Alteos GmbH · Berlin · Full-time
Description
These tasks are waiting for you You're the first point of contact for our customers and partners in the Netherlands. You take calls and emails, log them properly, and like to sort things out right on the first contact. You take on new claims cases yourself and keep an eye on them proactively, so nothing slips through the cracks. Being reachable and hitting our service levels isn't down to luck for you, it's the result of how independently and responsibly you work. You make sure our customers and partners can always understand how and why we make our decisions. Our CRM (Hubspot) and our self-built contract management system are in good hands with you, you use and maintain both actively. Together with our Operations team, you keep fine-tuning our processes so things run more smoothly for customers, partners, and us internally. This is what you bring to the table Dutch is your mother tongue and you're fluent in English. German is a nice bonus, but not a must. You bring experience in customer service, customer care, or a service center, and ideally you've already spent some time in the insurance industry. Customer focus, decisiveness, and assertiveness aren't foreign concepts…
View full original posting → Source: Arbeitnow
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Questions about this job
Where is this Customer Care & Claims Agent Netherlands (m/f/d) job located?
The listing places this job in Berlin.
Who is hiring?
The employer shown on the listing is Alteos GmbH.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 10 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
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