Customer Success Enablement Specialist
Vonage Is this your company? Claim it · Remote (Spain) · Full-time
Description
Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: Our Customer Success Training Specialist will provide the foundational learning for our Customer Success teams. In this role you will be the architect of the CS journey, from the moment a new CSM joins to the mastery of our post-sales ecosystem. Your key responsibilities: End-to-End Onboarding: Design and lead a world-class onboarding program that gets new CSMs up to speed on our product, our customers, and our unique approach to partnership Continuous Enablement: Develop post-onboarding curricula that keep the team sharp on new feature releases, industry trends, and advanced account management strategies ; including expansion positioning from upselling and cross-selling Needs Assessment: Identify knowledge and skill gaps through data-driven assessments, aligning all training programs to revenue priorities and business objectives Blended Learning Delivery: Develop and deliver engaging learning experiences - including live workshops, virtual sessions, and eLearning - for global CS teams of all experience levels Tactical Content Creation: Build practical exercises, job aids…
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Questions about this job
Where is this Customer Success Enablement Specialist job located?
It is listed as Remote (Spain), so it can be done from home.
Who is hiring?
The employer shown on the listing is Vonage.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 14 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
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