Associate Director of IT Operations
hellofresh Is this your company? Claim it · Sydney, Australia · Full-time
Description
<h2><strong>Job Description</strong></h2> <p>Based in our Chippendale head office in Sydney and reporting to our Director of IT, you will lead the evolution of our APAC IT team from a traditional service desk into a high-performing, globally integrated IT operations hub. Covering HelloConnect Philippines (1,600+ staff across three sites), YouFoodz, BeCool Logistics, and HelloFresh ANZ, this is one of the most dynamic and operationally complex IT leadership roles in the HelloFresh Group.</p> <p>In this position, you will connect regional teams with global leadership, turning big-picture strategy into clear local results, preventing operational silos, and building an IT function ready to scale. As Associate Director, you will act as a trusted advisor to senior executives, shape global IT strategy, and champion IT Operations best practices across the APAC region.</p> <p><strong>You will…</strong></p> <ul> <li><strong>Define & Own Regional Strategy:</strong> Shape and execute the APAC IT strategy across all entities, balancing speed, scope, and quality to seamlessly integrate the region into the global HelloFresh ecosystem.</li> <li><strong>Lead & Master Asynchronous Work:</str…
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Questions about this job
Where is this Associate Director of IT Operations job located?
The listing places this job in Sydney, Australia.
Who is hiring?
The employer shown on the listing is hellofresh.
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The listing type is Full-time.
When was this job posted?
It was posted on 14 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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