Director, Service Delivery & Excellence, B2B Support

tripadvisor Is this your company? Claim it · Oxford · Full-time

Description

<p><strong>About Tripadvisor&nbsp;</strong></p> <p>The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.</p> <p><strong>What You’ll Do</strong></p> <p><strong>1. Position Summary</strong></p> <p>Our experience operators and suppliers are the product. Every traveler experience on Viator starts with an operator who is seamlessly onboarded, verified, and supported; every Bókun customer decides whether to stay in their first weeks on the platform, and requires ongoing technical support for success and retention.</p> <p>As <strong>Director, Service Delivery &amp; Excellence, B2B</strong>, you will lead the end-to-end B2B support organization across Viator Supply and Bókun. Combining Front-Line Service Delivery and Se…

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It was posted on 13 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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