Customer Success Manager im SaaS Start-up (m/w/d)

Start To Finish Consulting GmbH Is this your company? Claim it · Berlin (Remote) · Full-time

Description

Wir sind Start to Finish. Kein Unternehmen kann wachsen ohne das richtige Team. Aus diesem Grund unterstützen wir E-Commerce, SaaS und Mittelstand wie Mellow Noir, Bears with Benefits, Memberspot, MBR-Skin, Cansativa Group und viele weitere dabei, ihre Schlüsselpositionen mit den richtigen Talenten zu besetzen. Mit über 100 zufriedenen Kunden sind wir die #1 Recruiting Boutique für E-Commerce im deutschsprachigen Raum. Unser Kunde sucht Dich! Ein profitables, gebootstrapptes SaaS-Start-up sucht gleich zwei (Senior) Customer Success Manager, die die skalierbare Betreuung, Entwicklung und Bindung der Kund:innen im SaaS-Umfeld verantworten. Deine Verantwortlichkeiten Da unser Kunde sehr viele kleinere Kund:innen betreut, liegt der Fokus nicht auf einzelnen strategischen Accounts, sondern auf skalierbaren Success-Mechaniken: schnelle Wertrealisierung, nachhaltige Produktadoption, Churn-Prävention, Community-nahe Kommunikation sowie systematische Expansion über starke Inhalte, Programme und Touchpoints. Die Rolle verbindet Beratungskompetenz, KPI-Steuerung, operative Exzellenz und den Aufbau von One-to-many-Kommunikationsformaten... Qualifikationen & Tools ... Daher ist es uns sehr…

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Questions about this job

Where is this Customer Success Manager im SaaS Start-up (m/w/d) job located?

The listing places this job in Berlin (Remote).

Who is hiring?

The employer shown on the listing is Start To Finish Consulting GmbH.

What is the salary?

The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.

Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 12 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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