Customer Service Admin - (AU Experience Required)
D2B Is this your company? Claim it · Remote (Asia Only) · Full-time
Description
Headquarters: Philippines URL: https://jobs.workable.com/company/dcaVtKQqXr9FwBNppNCBH9/jobs-at-d2b Position : Customer Service Admin Salary : PHP 50,000- 65,000 Working Hours : Brisbane Business Hours Work Type : Remote- Independent Contractor This is a full-time, remote role supporting Australian customers via phone and email. Working closely with the Senior Customer Service Lead—who will provide direct training and daily guidance—the primary focus is precision: strictly following established processes and ensuring every customer receives accurate information. Responsibilities Answer incoming customer calls during peak times when the Australian team is busy. Respond to customer emails and support tickets within the help desk. Provide order updates, tracking numbers, and delivery timeframes. Calmly and professionally address customer complaints, escalating them as appropriate. Manage out-of-stock (nil stock) orders by contacting customers, sending standard email notifications, and completing follow-ups within required timeframes. Log and resolve call-back requests and help desk cases. Look up and update customer order details, maintaining precise notes and ticket tags.…
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Questions about this job
Where is this Customer Service Admin - (AU Experience Required) job located?
It is listed as Remote (Asia Only), so it can be done from home.
Who is hiring?
The employer shown on the listing is D2B.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 11 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
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