Client Account Specialist
Magic, Inc Is this your company? Claim it · Remote (Asia Only) · Full-time
Description
Headquarters: Taguig, Metro Manila, Philippines URL: http://getmagic.com Client Account Specialist Department: Support Employment Type: Full Time Location: Philippines Reporting To: Andrea Santisteban Compensation: ₱38,000 / month Description For over 10 years, Magic has connected top remote talent with fast-growing businesses — backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide. When a business brings on a Magic assistant, the relationship doesn't run itself. That's where you come in. This is a post-sale, account-first role. You'll carry a book of client-assistant pairings and be accountable for how well each one works — from day one of onboarding through every milestone after. Inbound requests will come in, but fielding requests isn't the core of the job. The core is knowing your accounts well enough that you can spot what's about to go wrong before it does, get on a call, and fix it. Shift: Monday–Friday, 10 PM–7 AM PHT. Training runs 4 weeks across two phases — Product & Skills (shadowing, live-call listening) then Immersion (live tickets and onboarding under supervision, KPIs measured from day one). Zero absences during training, docum…
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Questions about this job
Where is this Client Account Specialist job located?
It is listed as Remote (Asia Only), so it can be done from home.
Who is hiring?
The employer shown on the listing is Magic, Inc.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 11 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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