Soho Support Coordinator - Member Services - (Remote - Miami Based & Seasonal)
Soho House & Co. Is this your company? Claim it · Remote (USA) · Full-time
Description
The Role… This is an exciting time to be joining our Soho Support guest service team. We are a global function, supporting members with all their needs, from application enquiries, restaurant reservations, bedroom bookings and Soho Home retail enquiries. Soho Support Member Services serves as the first point of contact to members looking to visit our Houses in New York and Los Angeles. The role is fast-paced and diverse, tasks can range from booking restaurant reservations to providing membership invoices, discussing private hire opportunities in our houses, and going the extra mile arranging special occasions. Key responsibilities… Act as a warm, professional, and knowledgeable first point of contact for Soho House members, delivering exceptional service via telephone and email. Respond to all member queries in a timely and efficient manner, consistently meeting or exceeding departmental SLAs and personal performance KPIs. Deliver a proactive, solutions-focused service to a diverse global membership, anticipating needs and enhancing the overall member experience. Manage a variety of requests including membership administration, club and restaurant enquiries, and general sup…
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Questions about this job
Where is this Soho Support Coordinator - Member Services - (Remote - Miami Based & Seasonal) job located?
It is listed as Remote (USA), so it can be done from home.
Who is hiring?
The employer shown on the listing is Soho House & Co..
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 11 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
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