Customer Operations Director
Priva Is this your company? Claim it · De Lier, Zuid-Holland, Netherlands · Full-time
Description
Customer Operations Director Do you know how to combine customer focus, commercial awareness and operational excellence? As Customer Operations Director, you will lead our customer service, order management and sales support teams across our international Building Automation markets. Your goal is to make sure customers and partners get fast, reliable and consistent service, from their first question to final delivery. This role is for a leader who sees the bigger picture and knows how to turn it into effective day-to-day operations. What will you do? You are responsible for the full customer journey after first contact. That covers answering customer questions and requests, processing orders, following up on quotes, and coordinating deliveries and service. You work closely with Sales, Technical Support, Supply Chain and Finance. You will: Lead and develop teams across multiple countries: set clear roles, coach team leaders, and manage capacity and service levels. Bring customer service, order management and sales support together into one way of working, with clear ownership and smooth handovers between teams and countries. Support Sales: handle incoming requests, fol…
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Questions about this job
Where is this Customer Operations Director job located?
The listing places this job in De Lier, Zuid-Holland, Netherlands.
Who is hiring?
The employer shown on the listing is Priva.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 11 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
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