Senior Implementation Engineer
Heidi Is this your company? Claim it · London · Full-time
Description
We’re Heidi. We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. If you don’t choose easy and you want to build something way bigger than yourself, then choose the challenge, choose Heidi. The role The Software Implementation Engineer is a hands-on technical delivery role at the centre of complex NHS deployments. At Heidi, the CSM owns the customer from day one: the relationship, the rollout plan, the path t…
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Where is this Senior Implementation Engineer job located?
The listing places this job in London.
Who is hiring?
The employer shown on the listing is Heidi.
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It was posted on 11 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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