Help Desk Analyst
EdgeQ Technologies Private Limited Is this your company? Claim it · Remote (USA Only) · Full-time
Description
Headquarters: United States Help Desk Analyst Job Title: Help Desk Analyst Location: United States (Remote) Work Mode: 100% Remote Experience: 2–6 Years Salary Range: $50,000 – $80,000 per year (USD) Employment Type: Full-Time Job Category: Information Technology / Technical Support Job Summary We are seeking a motivated and customer-oriented Help Desk Analyst to join our IT support team in the United States. The ideal candidate will provide first-level and second-level technical support, troubleshoot hardware and software issues, assist employees with IT-related problems, and ensure timely resolution of technical support requests. This position offers a fully remote work opportunity for qualified candidates across the United States. Key Responsibilities Provide technical support to employees and end users through phone, email, chat, and ticketing systems. Respond to IT support requests and resolve technical issues within established SLAs. Troubleshoot hardware, software, network, and operating system problems. Assist users with Windows, macOS, Microsoft 365, Outlook, and Teams. Perform password resets, account unlocks, and user access management. Support VPN, Wi-Fi, internet…
View full original posting → Source: We Work Remotely
How to apply
- Read the description and requirements and check the location and pay.
- Click “Apply now” on this page. If you do not have a free account yet, create one — it takes about a minute.
- Keep your phone on and your CV or details ready, so the employer can reach you.
- You can also open the original posting (link above) to see how the employer prefers applications.
- Never pay money to get a job. Report any listing that asks you to.
Questions about this job
Where is this Help Desk Analyst job located?
It is listed as Remote (USA Only), so it can be done from home.
Who is hiring?
The employer shown on the listing is EdgeQ Technologies Private Limited.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 10 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
Similar Customer Support jobs
IPhone Rollout/in (56379)
IQ Plus AG
ICT-Supporter 80–100% (m/w/d) (16033)
IQ Plus AG
ICT Supporter/in (56378)
IQ Plus AG
IT Supporter 1st Level (56374)
IQ Plus AG
Junior Customer Success Manager mit Eigeninitiative & Teamspirit
InnoTix AG
Senior Customer Success Manager mit Eigeninitiative & Teamspirit
InnoTix AG
Browse more: Customer Support jobs · All jobs in Pakistan
