Senior Solution Architekt (m/w/d) - CCaaS (Contact Center as a Service) 40-60% (Ref.Nr.: 47500)
Wavestone Germany AG Is this your company? Claim it · Bern · Full-time
Description
Für ein langfristiges Projekt bei unserem Kunden in Bern (mit Remote-Anteil) suchen wir einen Senior Solution Architekt (m/w/d) - CCaaS (Contact Center as a Service). Key Facts Start: 01.12.2026 Dauer: 13 Monate / Auslastung: 100 % Einsatzart: Einsatzort: Bern Einsatzland: Schweiz Ihre Aufgaben • Technische Begleitung der Evaluation und Beschaffung der zukünftigen CCaaS-Plattform sowie Bewertung der Anbieterangebote • Weiterentwicklung der Produkt- und Zielarchitektur der zukünftigen CCaaS-Plattform gemeinsam mit den bestehenden Architekturteams • Konkretisierung technischer Anforderungen sowie Unterstützung bei der Erstellung und Pflege des Anforderungskatalogs • Klärung von Schnittstellen, Integrationen und Systemgrenzen zu bestehenden Plattformen und Fachsystemen • Aktive Mitarbeit in Contact-Center-, Anbieter- und Architekturworkshops sowie bei technischen Fragerunden und Proofs of Concepts • Bewertung technischer Lösungsvarianten und Erarbeitung von Entscheidungsgrundlagen für die Evaluation und zukünftige Weiterentwicklung der Plattform Muss-Anforderungen • Mehrjährige Erfahrung mit CCaaS-Lösungen und fundiertes Verständnis moderner CCaaS-Architekturen • Gute Ke…
View full original posting → Source: Arbeitnow
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Questions about this job
Where is this Senior Solution Architekt (m/w/d) - CCaaS (Contact Center as a Service) 40-60% (Ref.Nr.: 47500) job located?
The listing places this job in Bern.
Who is hiring?
The employer shown on the listing is Wavestone Germany AG.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 9 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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