Customer Success Manager (H/F)

Kanal Is this your company? Claim it · La Rochelle · Full-time

Description

Chez Kanal, nous avons une mission : révolutionner l'expérience client pour les marques e-commerce. Nous croyons que chaque interaction doit être aussi simple, personnelle et efficace qu'une conversation avec un ami. Notre plateforme permet aux entreprises d'exploiter la puissance de WhatsApp pour créer des stratégies conversationnelles exceptionnelles, fidéliser leur audience et booster leurs ventes. En rejoignant Kanal aujourd'hui, vous intégrez l'équipe fondatrice passionnée et ambitieuse au tout début d'une aventure excitante. C'est une occasion unique de laisser votre empreinte, de grandir avec nous et de participer activement à la construction d'un futur leader du marketing conversationnel en France et dans le Monde. Kanal accompagne déjà + de 500 clients activement en Europe et dans le monde et recherche à s'étendre de plus en plus !!! Vos missions En tant que Customer Success Manager (H, tu seras le partenaire stratégique de nos clients et le garant de leur succès sur notre plateforme. Ton rôle sera central pour faire de Kanal un outil indispensable à leur croissance. Support client : Traiter l'ensemble des tickets entrants (chat, formulaires, signalements de bugs) via notr…

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Questions about this job

Where is this Customer Success Manager (H/F) job located?

The listing places this job in La Rochelle.

Who is hiring?

The employer shown on the listing is Kanal.

What is the salary?

The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.

Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 9 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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