Support Engineer, PAYGO
Exa Is this your company? Claim it · Remote (USA Only) · Full-time
Description
Headquarters: URL: https://exa.ai/ About Exa We raised a $250M Series C to build the search engine for AIs. Led by a16z, with existing investors Benchmark, Lightspeed, and YC doubling down, the round brings Exa's valuation to $2.2 billion. Exa is building a search engine for the AI era. Our Search API currently powers Agents, Fortune 500s, and AI labs as we transform an industry that hasn't been disrupted since the 90s. We're a largely SF-based team of ~100 from Harvard, MIT, Meta, Google Research, ex-founders, and dropouts alike. We are rapidly building the most intelligent search engine in history. We're high agency, low-ego, and united by the feeling that this is one of the last problems worth getting right. About the Role Thousands of developers and companies use Exa on pay-as-you-go. As the Support Engineer for PAYGO, you own all of their inbound questions: getting started, search quality, billing, errors, integrations, and real bugs. The volume is high and every day is different. It's one of the fastest ways to learn Exa end to end. You'll work with our AI support tools, the docs, Product and Engineering, and you'll see what developers build with Exa before anyone else d…
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Questions about this job
Where is this Support Engineer, PAYGO job located?
It is listed as Remote (USA Only), so it can be done from home.
Who is hiring?
The employer shown on the listing is Exa.
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Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 8 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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