Community Strategy Manager - Virginia

Unite Us Is this your company? Claim it · Remote (USA) · Full-time

Salary: USD 75,000 – 85,000 / year

Description

Job Title: Community Strategy Manager - Virginia Department: Customer Success About the Role: The Community Strategy Manager will provide the operational and analytical backbone that allows the Community Strategy Leadership to focus on designing and executing on a cross-functional vision for the connection between our customers and their community partners. This role ensures that our community strategy is consistently executed across Customer Success and Sales by standardizing processes, managing escalation tracking in Salesforce, and coordinating with RevOps and Analytics to capture the right data. By supporting and tracking customer escalations, the Community Strategy Manager demonstrates the measurable effectiveness of escalation campaigns and adoption efforts. This role sits at the intersection of process design, analytics, and consultative enablement. You’ll ensure internal teams have the tools, insights, and frameworks needed to engage partners, resolve escalations, and drive adoption at scale. By connecting community strategy with data and performance measurement, you’ll help demonstrate the effectiveness of our engagement efforts both internally and with customers. W…

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Questions about this job

Where is this Community Strategy Manager - Virginia job located?

It is listed as Remote (USA), so it can be done from home.

Who is hiring?

The employer shown on the listing is Unite Us.

What is the salary?

The listing shows: USD 75,000 – 85,000 / year. Confirm the exact pay, overtime and payment date with the employer before accepting.

Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 8 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

How do I apply?

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