Customer Care Agent (all genders) - 100% Home-Office
Wemolo Is this your company? Claim it · Remote - Germany · Full-time
Description
Bist du bereit, dich mit uns auf eine spannende Reise zu begeben? Wir leben own (y)our growth und fördern ein Umfeld, in dem Innovation und persönliche Entwicklung Hand in Hand gehen. Stell dir vor, du betreust Kunden, die ein Produkt nutzen, das die Art und Weise, wie Parkplätze verwaltet werden, revolutioniert. Damit hast du einen bedeutsamen Einfluss auf die Zukunft der urbanen Mobilität. Mit deiner Expertise in der professionellen B2C-Kundenbetreuung stärkst du unsere Position als Marktführer, während du als Customer Care Agent (all genders) gemeinsam mit unserem Team neue Erfolge erzielst. What to expect Customer Care: Du hast engen Kontakt zu unseren Kund:innen und bist ihr erster Ansprechpartner Complaint Management: Eigenständige Bearbeitung komplexer Beschwerden rund um Kennzeichenerfassung, Vertragsstrafen und Sonderfällen Service Excellence: Du bearbeitest Kundenanfragen und löst Probleme am Telefon sowie per Mail, um unseren Service auf höchstem Niveau zu halten Team: Du reportest an den Customer Care Team Lead und arbeitest eng mit den Kollegen aus den Bereichen Customer Success, Project Management, Business Development, Engineering und Product zusammen Optimierun…
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Questions about this job
Where is this Customer Care Agent (all genders) - 100% Home-Office job located?
It is listed as Remote - Germany, so it can be done from home.
Who is hiring?
The employer shown on the listing is Wemolo.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 7 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
Read the description and requirements, then click Apply now on this page (a free account is needed). You can also open the original posting to see how the employer takes applications.
Do I have to pay to apply?
No. Applying on Get Mazdoor is free, and a genuine employer does not ask for money to apply or for a "registration" or visa fee before an offer. If anyone asks you to pay, do not.
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