Senior Helpdesk Support Analyst

Convene Hospitality Group · London, England, United Kingdom · Full-time

Description

Support Analyst, London Who We Are: Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team. We are looking for a Support Analyst to join our Corporate Technology team in London. You will support a range of systems across the breadth of our ecosystem. You will be the first point of contact for our employees when technology gets in the way of their work, covering everything from laptops and login issues to first-line support for the business systems our teams rely on every day. This is a hands-on, people-facing role. Our hospitality and workplace experience is award winning, and the technology behind it has to be just as dependable. You will resolve the majority of issues yourself, escalate cle…

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Questions about this job

Where is this Senior Helpdesk Support Analyst job located?

The listing places this job in London, England, United Kingdom.

Who is hiring?

The employer shown on the listing is Convene Hospitality Group.

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Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 4 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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