Head of IT Operational Excellence ServiceNow / DEX / AI / SRE

S Merrick LTD · Central London, London · Full-time

Salary: 100,000 - 100,000

Description

Head of IT Operational Excellence. Permanent | London W1 Hybrid, normally 23 days per week Up to £140,000 base up to 30% bonus A major global organisation is looking for a senior IT Operational Excellence leader to transform the technology experience delivered to more than 30,000 users. This is not a traditional ITSM or Service Delivery role! The successful candidate will have led large-scale internal Service Desk / End User Support operations and will have used ServiceNow, DEX, XLAs, observab…

View full original posting → Source: Adzuna

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Questions about this job

Where is this Head of IT Operational Excellence ServiceNow / DEX / AI / SRE job located?

The listing places this job in Central London, London.

Who is hiring?

The employer shown on the listing is S Merrick LTD.

What is the salary?

The listing shows: 100,000 - 100,000. Confirm the exact pay, overtime and payment date with the employer before accepting.

Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 1 November 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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