Senior Customer Care Manager
Lemonway · Paris, Île-de-France, France · Full-time
Description
Lemonway est un établissement de paiement agréé, au cœur de la nouvelle économie européenne. Nous sécurisons les paiements des plateformes de financement participatif, d’économie collaborative, des marketplaces et des e-commerçants, avec un fort engagement contre la fraude et pour la protection des fonds. Réglementée par l’ACPR et bénéficiant du passeport européen dans 29 pays, Lemonway est basée à Paris et Hambourg et rassemble 150 Lemonheroes multiculturels et engagés. Plus de 400 marketplaces nous font confiance. Nous gérons 1,4 million de portefeuilles utilisateurs et avons levé 50 M€ auprès de Breega, SpeedInvest et Toscafund. Rentable depuis quatre ans et en croissance de +25 % en 2025, Lemonway vise à rester parmi les leaders du paiement en Europe grâce à une croissance saine et durable. Secteur : FinTech / Paiements en ligne Localisation : Paris, France (Quartier du Sentier, 2e arrondissement) Télétravail : Jusqu'à 2 jours par semaine (au choix) L'équipe Vous rejoignez l'équipe Customer Services composée de deux teams managées par Thibaut : Support Customer Care et Support L2. L'équipe Customer Care est composée actuellement de 4 personnes. Le rôle En tant que S…
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Questions about this job
Where is this Senior Customer Care Manager job located?
The listing places this job in Paris, Île-de-France, France.
Who is hiring?
The employer shown on the listing is Lemonway.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 28 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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