Technical Support Specialist , UK
Nash · Remote (UK) · Full-time
Salary: GBP 40,000 – 60,000 / year
Description
Nash is looking for a Technical Support Specialist to join our global, 24/7 Technical Support team. This role sits at the heart of how Nash stabilizes the platform for our enterprise merchants - owning the investigation, resolution, and clean escalation of complex platform and integration issues across our delivery orchestration system. Technical Support is Nash's intake and stabilization layer for everything beyond high-volume delivery inquiries. You'll be the person customers and internal teams rely on when something unusual is happening on the platform: a stuck integration, an unexpected provider behavior, a configuration question that needs real investigation. You'll resolve what you can, escalate what you can't with the context needed to move quickly, and help build the knowledge base that makes the next occurrence faster. This is a role for someone who enjoys the detective work of complex, ambiguous technical problems, communicates clearly under pressure, and takes ownership seriously. LOCATION Remote in UK (required) UK Time (GMT / BST): Thursday - Monday, 9A - 6P TRAINING 4 weeks, Monday - Friday A note on location This is a remote role, but candidates must be loc…
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Questions about this job
Where is this Technical Support Specialist , UK job located?
It is listed as Remote (UK), so it can be done from home.
Who is hiring?
The employer shown on the listing is Nash.
What is the salary?
The listing shows: GBP 40,000 – 60,000 / year. Confirm the exact pay, overtime and payment date with the employer before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 28 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
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Do I have to pay to apply?
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