Technical Support Specialist

Freshly Commerce · Remote (Worldwide) · Full-time

Description

Headquarters: Waterloo, Canada URL: https://careers.freshlycommerce.com/ At Freshly Commerce, we're on a mission to build the logistics brain for commerce. Today, we help 25,000 Shopify brands simplify gnarly workflows like inventory, bundling, and order fulfillment (for even the world's largest brands like Sennheiser, Godiva, YAMAHA, and Stanley Drinkware). Tomorrow, we'll deliver intelligent automation that feels like an on-site operations team so merchants can focus on building their brand. We're a fully-remote and bootstrapped company with teammates around the world. We love what we do and love who we build for. We're a small team of 9 (3 Support specialists) who amplify each other's work by working closely together: dev with support, support with marketing, and so on. We're curious, kind, scrappy yet rigorous, and highly intentional. If this sounds like the type of team you'd like to be a part of, we'd love to hear from you. About this role In this role, you'll have significant ownership of your work, make impactful decisions daily, and report directly to the founders. This is a full-time remote position open to candidates in all timezones. Support is the foundation of e…

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Questions about this job

Where is this Technical Support Specialist job located?

It is listed as Remote (Worldwide), so it can be done from home.

Who is hiring?

The employer shown on the listing is Freshly Commerce.

What is the salary?

The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.

Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 27 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

How do I apply?

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Do I have to pay to apply?

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