Customer Solutions Engineer

Payter B.V. · Rotterdam, Zuid-Holland, Nederland · Full-time

Description

Als ervaren Customer Solutions Engineer bij Payter ben jij dé expert die klanten helpt bij complexe technische vraagstukken, het diagnosticeren van problemen en het oplossen van geëscaleerde klantvragen. Je begeleidt gebruikers door geavanceerde troubleshooting van onze producten, geeft deskundig advies en verzorgt producttrainingen als het belangrijkste technische aanspreekpunt. Als diepgaande specialist van het Payter-platform deel je best-practice advies en werk je nauw samen met diverse interne teams om complexe of unieke technische escalaties succesvol op te lossen. Taken en verantwoordelijkheden Onderzoeken en oplossen van complexe technische problemen, vragen over softwareversies en hardware-uitdagingen, inclusief ondersteuning bij updates, transactiefouten en de doorstroom van telemetriedata. Verzorgen van geavanceerde terminalconfiguraties, remote diagnostics en support bij de uitrol, evenals het oplossen van netwerkproblemen (wifi, 5G, LAN) en integraties van randapparatuur. Fungeren als dé technische autoriteit op het gebied van Payter-hardware en -software, waaronder cloud-API's, TCP/IP-socketconnectiviteit en fysieke installatieprocedures. Bieden van deskundig tec…

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Questions about this job

Where is this Customer Solutions Engineer job located?

The listing places this job in Rotterdam, Zuid-Holland, Nederland.

Who is hiring?

The employer shown on the listing is Payter B.V..

What is the salary?

The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.

Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 26 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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