Operations & Automation Associate
Nous · Nous HQ · Full-time
Description
About Nous Nous is a household AI agent. It takes over the bills and admin people don't have time for and acts for them: switching energy, buying insurance, cancelling forgotten subscriptions, managing the family calendar. Nearly 250,000 UK households have signed up, and another joins every minute. We think the real value of AI isn't writing amazing cover letters, it's doing useful things in the real world for real people. That's the hard part, and a brilliant product is only half of it. An energy switch takes weeks, so our agents run on long-running workflows, not a single chat turn. Cancelling a subscription means a browser agent handling the code Apple sends to your phone. Buying insurance meant getting our regulatory principal comfortable with an agent doing it end to end (a UK first), which comes down to knowing exactly when the LLM should hand over to rules because a mistake would cost someone real money. We're about 30 people running one agent across energy, broadband, mobile, insurance, mortgages and subscriptions (with more being added), each with its own suppliers, rules and ways of going wrong. With far more problems than people, a person or small team owns each one end…
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Questions about this job
Where is this Operations & Automation Associate job located?
The listing places this job in Nous HQ.
Who is hiring?
The employer shown on the listing is Nous.
What is the salary?
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Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 24 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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