Customer Service Representative (m/f/d)
GC Orthodontics Europe GmbH · Sucy-en-Brie · Full-time
Description
Your responsibilities: Serve as the primary point of contact for customers in France via phone, email, and other communication channels Process customer orders, inquiries, and complaints efficiently and professionally Prepare and follow up on quotations and customer requests Coordinate order management activities and ensure smooth order fulfillment Maintain accurate customer records in our ERP/CRM systems Collaborate closely with Sales, Logistics, Supply Chain, and other internal departments Handle returns, credit notes, and customer issue resolution Monitor customer satisfaction and contribute to continuous service improvements Support administrative tasks related to customer service operations Your profile: Completed commercial, business, or administrative education, or a comparable qualification Native-level French or fluent French language skills (written and spoken) Good English skills are required; German language skills are an advantage Previous experience in Customer Service, Sales Support, Inside Sales, or Order Management is preferred Good knowledge of MS Office and experience with ERP systems is an asset Strong communication and interpersonal skills Custom…
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Questions about this job
Where is this Customer Service Representative (m/f/d) job located?
The listing places this job in Sucy-en-Brie.
Who is hiring?
The employer shown on the listing is GC Orthodontics Europe GmbH.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 18 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
How do I apply?
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