Enterprise Customer Success Manager

Canonical · Remote (Worldwide) · Full-time

Description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly un…

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Questions about this job

Where is this Enterprise Customer Success Manager job located?

It is listed as Remote (Worldwide), so it can be done from home.

Who is hiring?

The employer shown on the listing is Canonical.

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Is it full-time or part-time?

The listing type is Full-time.

When was this job posted?

It was posted on 18 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.

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