Strategic Account Manager
Lightspeedhq · London · Full-time
Description
Lightspeed is looking for a strategically minded Strategic Account Manager to develop, engage, and closely support our most important enterprise customers in the hospitality segment over the long term. In this role, you will act as the primary point of contact for our largest hospitality customers across the UK region. You will be responsible for driving growth, product adoption, and stakeholder management within your portfolio, with the goal of building true business partnerships. You will leverage data, customer feedback, and your SaaS expertise to create value at the enterprise level. What you’ll do Act as the main point of contact for our largest and most strategic hospitality customers Develop and execute strategic account plans to drive growth, retention, and product adoption Proactively work on increasing product usage and ensure Net Revenue Retention (NRR) grows across your portfolio Plan and lead quarterly business reviews and success plans Analyze usage data, go-live milestones, and health scores to identify and mitigate risks early Build strong, trusted relationships with C-level and operational stakeholders, positioning Lightspeed as a long-term strategic partner…
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Questions about this job
Where is this Strategic Account Manager job located?
The listing places this job in London.
Who is hiring?
The employer shown on the listing is Lightspeedhq.
What is the salary?
The listing does not state a salary. Ask the employer about pay, overtime and payment dates before accepting.
Is it full-time or part-time?
The listing type is Full-time.
When was this job posted?
It was posted on 18 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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