Senior Software Engineer - Comms
Kraken · London, UK · Full-time
Description
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. The team: The Comms team builds and manages the technology that enables Kraken to communicate with customers across multiple channels, including phone, email, live chat and physical post. The team is responsible for both the underlying systems and the product features that support these customer interactions. A key area of the team is voice and telephony, where they build the technology used by energy and support specialists to speak with customers. This includes managing real-time calls, handling customers and specialists joining or leaving calls, responding to connecti…
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The listing places this job in London, UK.
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It was posted on 11 October 2026. Jobs that stay open too long are closed automatically, so apply soon if you are interested.
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